Solve Problems Before You Sell

Many advisors prioritize sales over problem-solving. However, clients detect when advisors care more about commissions than comprehending needs. This erodes trust quickly. Without holistically understanding…

Why are Customer Journey Maps Important?

Touchpoints can span multiple months or even years for financial service customers with offline and online interactions. The siloed nature of service delivery and insular…

Reshaping Digitalization with No-code Systems

Digital transformation has increasingly become one of the top priorities for executives. Two concerns often shared however are the technical hurdles invariably associated with implementation, and lack…

Banks Customer Journey and AI

Customer journey includes different phases that go from customer acquisition until customer retention. Thanks to the new technology, marketers and business owners can use the…

Gig Economy and Banking

How large is the gig economy? Financial institutions like banks and credit unions must adapt to the needs of their customers if they want to…

Banks customer journey and AI

Customer journey includes different phases that go from customer acquisition until customer retention. Thanks to the new technology, marketers and business owners can use the…